Last Updated: 06-20-23
Effective date: 07-10-23
Welcome to Meboo’s Privacy Policy (this “Policy”). Meboo is provided and controlled by
YOHO IT SDN. BHD. (“Meboo”, "we”, “us”, or “our”). We are committed to protecting
and respecting your privacy.
It is important to note that this Policy applies to websites, apps, events, and other services
operated by Meboo (together, the “Service”). However, it does not apply to services provided
to you by other third parties. In case you receive links, contents, products, or services
provided by third parties, please choose carefully whether to access them. We encourage you
to carefully review privacy policies of any third parties you access before submitting any
personal information.
We have chosen to use plain language to make sure that you fully understand this Policy and
make your own choices. If you do not agree with this policy, you should not use the Service.
1 Information We Collect
2 Legal Basis and How We Use Information
3 How We Share Information
4 Cross-Border Data Transfers
5 Your Rights
6 How We Protect Your Information
7 How Long We Retain Your Information
8 Children's Privacy
9 Changes To This Policy
10 How To Contact Us
11 Supplemental Terms – Jurisdiction-Specific Addenda
12 Information We Collect
We collect information when you create an account or use the Service. We also collect
information you share with us from third-party social network providers, and technical and
behavioral information about your use of the Service. We also collect information contained
in the messages you send through the Service and, if you grant us access, information from
your phone book on your mobile device. More information about the categories and sources
of information is provided below.
Information you give us
You choose to give us certain information when using the Service. This includes:
13 Account Registration information
When you download Meboo and create an account, we may collect certain information about
you, such as:
Nickname;
Phone number;
Login information for third-party accounts that you connect to Meboo account (for example,
your Google, Facebook, or Apple ID).
Once you register, you will be able to review and change this information at any time just by
logging in to Meboo. It is your responsibility to ensure that your account details are kept up
to date.
14 Profile information
When you complete the information, you have the option to share more information about
you, such as age, gender identity, date of birth, location, sexual orientation, type of
preference, height, weight, and profile image. We recommend and encourage you to think
carefully about the information you disclose about yourself. Your profile information will be
publicly viewable by others unless you delete your account. To add certain content, like
pictures, you may allow us to access your camera or photo album.
15 Shared content
This may include comments, photos, videos, and other content. (for example, to use as
your avatar image)In order to add this kind of content, you first have to give us permission
to access your photo album/gallery and/or your camera. Such shared content may be publicly
viewable by others depending on where it is posted. You may remove your photo(s) and
other content at any time by going to your account, selecting your content, and deleting
content. Please note that you may not upload content about another individual unless you
have their express permission to do so.
16 Payment and Purchase Information
If you make any purchases from Meboo, we will need to process your payment and
purchase information. The exact personal information collected and used will vary
depending on the payment method.It will include information such as: User ID, payment
card numbers where required for the purpose of payment, and details of your purchase and
payment history.
17 Sexual identity data
Including sexual orientation and sexual preference
18 Location data,
Including geographical position, time identifier
19 Other Information
If you contact our customer care team, we collect the information you give us during the
interaction. Sometimes, we monitor or record these interactions for training purposes and to
ensure a high quality of service.
Information we receive from others
We may receive information about you from others, including:
20 Other Users of our Service.
Sometimes other users of the Service may provide us information about you, including
through customer service inquiries.
21 Third-Party Services.
We may collect information about you from third-party services, such as advertising partners,
data providers, and analytics providers.
22 Information we collect automatically
We, or authorized third parties, automatically collect certain information from you when you
use the Service, even if you do not have an account. See below for more details:
23 Usage Information
We collect information about your activity on the Service, for instance how you use them
(e.g., date and time you logged in, features you’ve been using, searches, clicks) and how you
interact with other users (e.g., users you connect and interact with, time and date of your
exchanges, number of messages you send and receive).
24 Device information
We collect certain information about the device you use to access the Service, such as the
unique device identifier, your IP address, Mac address, user agent, mobile carrier, time zone
settings, model of your device, the device system, system language, network type, device
IDs, your screen resolution and operating system, app and file names and types, audio
settings and connected audio devices.
We also may collect information about your device to diagnose application performance,
including battery life, load time, latency time, frame rate or technical diagnostic information.
25 Messages
We collect and process, which includes scanning and analyzing, information you provide
when you compose, send, or receive messages through the Service’s messaging functionality.
That information includes the content of the message and information about when the
message has been sent, received and/or read, as well as the participants of the
communication.
We encourage you not to post any sensitive information when composing and sending
messages.
26 Other information with your consent
We may collect other information with your permission, such as photos and videos (for
instance, if you want to publish a photo or video or participate the Service).
27 Cookies and other similar technologies
Cookies are small text files that are stored on your mobile device by us to ensure that the
Service’s normal operation and your convenient access to it. Cookies usually contain
identifiers, site names, and some numbers and characters. Our websites, online services,
interactive applications, email, and other services may use Cookies and other similar
technologies. We generally treat information collected by Cookies and similar technologies
as non-personal information as they do not contain any of your personally identifiable
information. However, to the extent that Internet Protocol (IP) addresses, or similar
identifiers are considered personal information by the laws of the countries concerned, we
will also follow the laws of the countries concerned.
We and our partners use Cookies or similar tracking technologies to better understand the use
of mobile application on your device, to understand how often you use the Service, events
that occur within the app, cumulative usage, performance data, and where the app is
downloaded from; we and our partners use Cookies or similar tracking technologies to
analyze trends, administer the site, track user behavior on the site, and collect demographic
information about our user base as a whole. For example: we may cooperate with third
parties to display ads on our websites or to manage our ads on other websites. Our third-party
partners may use Cookies or similar tracking technologies to show you ads based on your
browsing history and interests.
We will not use cookies for any purpose other than those stated in this Policy. You can
manage or delete Cookies according to your preferences. You can also clear all the Cookies
saved on your mobile device through the “Setting” option in this application, or you can
choose not to be tracked and opt out ads based on interests (if any) by deleting all Cookies or
resetting the mobile end device (clearing the content and data).
28 Legal Basis and How We Use Information
We may only use your information when we have justifications (each called a "legal basis")
under data protection law. To process your information as described in this Privacy Policy,
we rely on the following legal bases involve contractual necessity, legitimate interests,
consent, compliance with applicable laws and regulations.
Contractual necessity
29 To process your payment and refund;
30 Offer you the Service;
31 Enable our messenger service to function if you choose to use this function;
32 Ensure that you are old enough to use the Service;
33 Enforce our Terms of Uses;
Legitimate interests
To pursue our legitimate interests (or those of a third party) as we deem fit and necessary,
where your interests and fundamental rights do not override those legitimate interests of ours
(or ang third party’s), such as:
34 Contact you with information about Meboo (e.g., updates and new features);
35 Conduct research and analytics about how you use and interact with Meboo;
36 Collect debts, prevent fraud, and protect the integrity of the Service;
37 Protect our legal rights;
38 Protect our users and third parties from harm;
39 Store, host, back up (whether for disaster recovery or otherwise) your personal
information.
40 Resolve disputes, troubleshoot problems;
41 To respond to complaints, hearings, arbitrations, lawsuits or other governmental
or regulatory proceedings.
Consent
42 Personalize the Service and the content we deliver to you;
43 Compliance with applicable laws and regulations
44 Comply with or as required by any applicable law, governmental or regulatory
requirements of any jurisdiction applicable to us or our related corporations;
45 How We Share Information
We uphold the principles of minimization, necessity, and legality to carry share your
information. We share your data with the following selected third parties:
46 Affiliated Companies
To provide you with timely services, your personal information may be shared with our
affiliated companies. We will only share your information within our affiliated companies for
legitimate and explicit purposes, and only share the information necessary to provide the
services, and are bound by the purposes stated in this Policy. If a purpose concerned is not
included in this Policy, we will state it in the corresponding notice of the specific service.
47 Service Providers
We may share the necessary personal information with authorized third-party partners
(including technical service providers, data storage service providers, marketing promotion
service providers, third-party SDK service providers, etc.) for the performance of certain
features or to provide you with better service and a better user experience.
48 Analytics providers
We use analytics providers to help us in the optimization and improvement of the Platform.
Our third-party analytics providers also help us serve targeted adverts
To provide evaluation, analysis or other business services, we may also share your
non-personal information with third parties. For example, we may use aggregated data to
partners (e.g., advertising service providers) understand the effectiveness, feedback, and
usage trends of their services.
49 Public Profiles
Please note that if your profile is public, your content will be visible to anyone on Meboo and
may also be accessed or shared by others.
50 Other Situations
In the event of a merger, acquisition or bankruptcy liquidation, asset transfer and other
related transaction, if a personal information transfer is involved, we will require the new
entity or organization holding your personal information to continue to be bound by this
Policy through an agreement or other appropriate measures, and we will require such subject
to take confidentiality and security measures of a degree no less than the requirements of this
Policy to process personal information.
We may transfer your Personal Data abroad to third parties that may be located in any
country in the world (in particular in other countries in Europe, Hong Kong, and the USA).
These countries may have different laws about data processing and, as the case may be, data
protection laws that have been deemed inadequate by competent authorities to protect your
privacy rights.
The data recipients are obliged to protect your Personal Data in accordance with the agreed
contractual obligations and the applicable data protection laws.
We may disclose your Personal Data to the following categories of recipients:
Service providers: We work with trusted service providers that process your Personal Data on
our behalf or under joint responsibility (e.g., providers of telecommunications systems, email,
database, hosting, outsourcing, payment, user verification, advertising, marketing, analytics,
anti-spam, anti-fraud services). These service providers may also use your Personal Data for
their own purposes. Service providers provide information about their independent data
processing in their own privacy statements.
Buyers or merger partners: In connection with an actual or potential restructuring of part or
all of our business or our assets or any rights or interests therein, we may disclose your
Personal Data to potential buyers or merger partners or sellers and their advisors.
Government agencies: We may disclose your Personal Data to governmental agencies,
courts, and other authorities, both domestic and foreign, if we are legally obligated or entitled
to do so or if we deem it necessary to do so in order to protect our interests.
By signing in to Meboo with your Google Account you give permission to Google to share
your name, email address, language preference and with Meboo.
Compiled data will be used in order to form your account on Meboo. You can always
manually withdraw your permission to access the data above by removing the Meboo app
from the Facebook settings, your Google account or from your Apple ID. Data provided at
the setup of the account using any of these third-party services will still be accessible to
Meboo, even after you withdraw permission on these third-party services. In order to remove
our access to this data you will have to delete your Meboo account. Your rights regarding,
and setting options for protecting your privacy, can be found in the privacy notices of the
provider:
Google LLC. Please find more information about data protection here.
51 Cross-Border Data Transfers
Currently, Meboo will store your personal information on a server located in the USA.
For the purposes described in this Policy, and to the extent permitted by applicable local laws
and regulations and with your authorized consent, we may transfer your personal information
to the resources or servers for storage or processing, we may also transfer your personal
information to third-party service providers and business partners and your data may
therefore also be transmitted to other countries or regions. The privacy protection laws of
these countries or regions may be different, and the jurisdiction in which these global
resources or servers are located may or may not protect personal information to the same
standards as in your jurisdiction. However, we will still strive to comply with this Policy to
protect your personal information, and we will follow the legal requirements of the country or
region where the personal information is located to carry out the corresponding cross-border
transfer and other processing of personal information.
Where we transfer personal information outside of your jurisdiction, whether it transferred to
our affiliates or third-party service providers, we will comply with relevant applicable laws.
We will take appropriate security measures and safeguards to make sure that all such
transfers meet the requirements of applicable local data protection laws. If you want more
information relating to the security measures and safeguards, please contact us.
52 Your Rights
The following options and tools available to you：
53 Access and rectification tools in the Service.Tools and account settings can help
you access, rectify or remove information that you provided to us and that’s
associated with your account directly within the Service.
54 Device permissions.Mobile platforms can have permission systems for specific types
of device data and notifications. You can change your settings on your device to
either consent or oppose the collection or processing of the corresponding information
or the display of the corresponding notifications.
55 Uninstall.You can stop all information collection by uninstalling Meboo App.
Remember that uninstalling an app does NOT close your account.
56 Account closure.You can close your account by using the corresponding
functionality directly on the Service.
Privacy laws applicable in your country may give you the following rights:
57 Right to be informed:what personal information an organization is processing and
why (we provide this information to you in this Policy).
58 Right of access:you can request a copy of your data.
59 Right of rectification:if the data held is inaccurate, you have the right to have it
corrected.
60 Right to erasure:you have the right to have your data deleted in certain
circumstances.
61 Right to restrict processing:in limited circumstances, you have the right to request
that processing is stopped but the data retained.
62 Right to data portability:you can request a copy of certain data in a
machine-readable form that can be transferred to another provider.
63 Right to object:in certain circumstances (including where data is processed based on
legitimate interests or for the purposes of marketing) you may object to that
processing.
64 Rights related to automated decision-making including profiling:there are several
rights in this area where processing carried out on a solely automated basis results in a
decision which has legal or significant effects for the individual. In these
circumstances your rights include the right to ensure that there is human intervention
in the decision-making process.
The particular rights which are applicable to you (which might include other rights not listed
above) may vary depending on your country. You should make yourself aware of the rights
you have under applicable privacy laws in your country.
You can access and edit most of your profile information by signing into Meboo, and if you
want to exercise any of your rights listed above, you can also contact our Data Protection
Officer. For your protection and the protection of all of our users, we may need to request
specific information from you to help us confirm your identity before we can answer the
above requests.
If you feel we have not resolved your concern, you have the right to lodge a complaint with
your local privacy or data protection regulator.
65 How We Protect Your Information
We will take other necessary measures to protect the security of your personal information
and prevent data from being misused, unauthorized access, and unauthorized modification,
disclosure, or destruction, etc.
We implement security safeguards designed to protect your personal information and
regularly monitor our systems for possible vulnerabilities and attacks, and we use
administrative, technical, and physical safeguards to protect your personal information.
We are constantly working to improve on these safeguards to keep your personal information
secure.
Nevertheless, we need to remind you that no matter how perfect the measures are, there is no
absolute guarantee of avoiding the occurrence of data storage security incidents. If a data
breach event occurs, we will report it to the corresponding regulatory authorities as required
by the relevant laws and regulations, and provide the type of personal information involved in
the breach, the number of data subjects, the possible consequences of the breach, and the
remedial measures we intend to take according to the requirements of the regulatory
authorities. We will take the best possible measures to remedy or mitigate the damage and
consequences of data breach. When permitted or required by laws and regulations, we will
inform you of the possible consequences or significant damage to you in a timely manner, so
that you can take appropriate measures promptly to protect your rights as much as possible.
There is no absolutely safe website, Internet transmission, computer system and wireless
connections. In addition to the necessary protective measures we have taken, users must
strengthen the awareness of privacy security risks. For example, when you access third-party
websites, links, products or services from the Service, for the security of any data collected
by those websites, links, products or services, please read through the Terms & Conditions of
those third parties carefully. We do not take any legal responsibility for data security issues
caused by such third parties. If you find that certain contents, advertisements or features in
our websites, products or services may be provided by a third party and may possibly
endanger your privacy and security, please contact us promptly, as we will handle it with
priority in accordance with laws and regulations.
66 How Long We Retain Your Information
We keep your personal information only as long as it is necessary to provide you with the
service so that we can fulfill our contractual obligations and exercise our rights in relation to
the information involved. Where we do not need your information to provide the service to
you, we retain it only for so long as we have a legitimate business purpose in keeping such
data.
When your account is canceled by yourself, we take reasonable efforts to make sure it is no
longer viewable on the Service, and we will delete your personal information from our
systems. We will also delete personal information that relates to the in-app messaging
function after you cancelling your user account. Please note that messages sent to other users
of our service are stored on their devices and cannot be deleted by us.
In each case, there are also occasions where we may need to keep your data for longer in
accordance with our legal obligations or where it is necessary for legal claims. Even though
our systems are designed to carry out data deletion processes according to the above
guidelines, we cannot promise that all data will be deleted within a specific timeframe due to
technical constraints.
After you have terminated your use of Meboo, we store your information in an aggregated
and anonymised format.
67 Children's Privacy
The Service are restricted to users who are under age of 18 or the equivalent age as specified
by law in your jurisdiction (In certain cases this age may be higher due to local regulatory
requirements, please see your local privacy policy for more information). We do not
knowingly collect any information about or market to children, minors, or anyone under the
age of 18 or the equivalent age as specified by law in your jurisdiction. If you are less than 18
years old or the equivalent age as specified by law in your jurisdiction, we request that you
do not submit information to us. If we become aware that a child, minor or anyone under the
age of 18 or the equivalent age as specified by law in your jurisdiction has registered with us
and provided us with personal information, we will take steps to terminate that person’s
registration.
68 Changes To This Policy
We reserve the right to update or modify this Policy from time to time to reflect the changes
in our business, technology and applicable law and practice. In case of any modification of
this Policy, we will notify you of the latest Policy here (this webpage), or by posting it on our
official website or sending you separate notifications. Please pay attention to this website and
the notifications we send to you for the latest updates of this Privacy Policy. Although this
Privacy Policy may be modified, your rights under this Policy will not be diminished without
your explicit consent.
We will ask for your explicit consent again in accordance with applicable laws before we
collect additional personal information from you or when we use or disclose your personal
information for new purposes. Your continued use of the Service on website, mobile and/or
any other device constitutes your agreement to the updated Privacy Policy.
69 How to Contact Us
If you have any comments, questions, or concerns with respect to our Privacy Policy or
practices of personal information protection, please contact us via:
Our Data Protection Officer:contact@imeboo.com
Mailing address:B-20-11, THE HAVRE BUKIT JALIL, LEBUHRAYA BUKIT JALIL,
57000 KUALA LUMPUR.
We will review your requests as soon as possible and respond to you in 15-30 days after
verifying your user identity. If your request involves any complicated or significant issue, we
may ask you for more information.
70 Supplemental Terms – Jurisdiction-Specific Addenda
Special Section for California Users
If you are using the Service in California, the following additional terms apply. If any conflict
arises between the main Privacy Policy, the following terms shall prevail:
California Consumer Privacy Act.
For Users who are California residents, you have the following extra rights under the
California Consumer Privacy Act, and you have the right to be free from unlawful
discrimination for exercising your rights under the Act:
71 You have the right to request that we disclose certain information to you and explain
how we have collected, used, and shared your personal information over the past 12
months.
72 You have the right to request that we delete your personal information that we
collected from you, subject to certain exceptions.
We did not sell personal information and therefore did not process requests for opt-out of
sale.
California “Shine The Light” Law. For users located in California, we do not share your
personal information with third parties for those third parties’ direct marketing purposes.
In addition, under California law, operators of online Service are required to disclose how
they respond to “do not track” signals or other similar mechanisms that provide consumers
the ability to exercise choice regarding the collection of personal information of a consumer
over time and across third party online Service, to the extent the operator engages in that
collection. At this time, we do not track our users’ personal information over time and across
third-party online Service. This law also requires operators of online Service to disclose
whether third parties may collect personal information about their users’ online activities
over time and across different online Service when the users use the operator’s service. We
do not knowingly permit third parties to collect personal information about an individual
user’s online activities over time and across different online Service.
Special Section for Philippines Users
If you are using the Service in the Philippines, the following additional terms shall apply
pursuant to the relevant laws, rules and regulations and issuances by the Philippines National
Privacy Commission on data privacy.
To the extent that the relevant laws, rules and regulations on data privacy recognize your
rights and freedoms as data subjects, you shall have the right to information, object, access,
rectification, erasure or blocking, lodge complaints before the Philippines National Privacy
Commission, damages and data portability. Before we can respond to a request to exercise
one or more of the rights listed above, you may be required to verify your identity or your
account details.
